Rental company profile
Hertz
One of the largest US rental companies, part of Hertz Global Holdings (Hertz, Dollar, Thrifty and Firefly brands). This profile covers its published US rental qualifications.
- Last checked
- Scope
- United States rentals
- Official website
- hertz.com (opens in a new tab)
What is Hertz?
Hertz Global Holdings says its subsidiaries and licensees operate the Hertz, Dollar, Thrifty and Firefly brands from about 11,000 locations in 160 countries.[1] This profile concentrates on the rules Hertz publishes for renting in the United States, which we read on 30 September 2026.[2]
Compared with some rivals, Hertz accepts younger drivers — 20 at most US locations, with a surcharge — and publishes relatively modest card holds for credit-card renters.[2]
Company and business model
- Operator
Hertz Global Holdings, Inc. (NASDAQ: HTZ), Estero, Florida[1]
Verified in terms
- Brands
Hertz, Dollar, Thrifty, Firefly; Hertz Car Sales[1]
Verified in terms
- Business model
Rental company operating its own fleet (plus licensees)[1]
Verified in terms
- Where it operates
About 11,000 locations in 160 countries, including licensees[1]
Verified in terms
Booking, payment and cancellation
- Debit cards
Accepted with conditions: 25+, booked 24h ahead, return ticket at airports, two IDs[2]
A credit check is usually performed. Debit cards cannot be used for prepaid (Pay Now) bookings or for premium vehicles and above.
Verified in terms
- Cancellation
Not stated on the US qualifications page[2]
We did not find US Pay Now cancellation fees on the page we reviewed; check the terms shown at booking.
Not verified
At the desk
- Driver age
20 at most US locations; 18 in Michigan and New York; 19 in Alabama and Nebraska[2]
Under-25s pay an 'Age Differential Charge' and cannot rent specialty collections such as Dream, Prestige or Adrenaline cars.
Verified in terms
- Additional drivers
Spouse or domestic partner free for Hertz Gold+ members; spouse free in California and Iowa[2]
Verified in terms
- Deposit / security hold
Up to $200 (credit card) or $500 (debit card), plus estimated charges[2]
The hold depends on location, length and date of rental and is outlined at the counter.
Verified in terms
- Fuel
Three options: prepay a tank (FPO), pay Hertz to refuel (FSC), or return it full[2]
No refund for unused fuel under the Fuel Purchase Option.
Verified in terms
Support and accountability
- Customer support
24/7 Emergency Roadside Assistance (basic cover for mechanical faults included in US rates)[2]
Verified in terms
Editorial assessment
What we would tell a friend
- Hertz's page mixes rules for different countries and locations; the US figures above are the ones labelled for US rentals.
- A debit card is a workable route for adults with a return ticket, but not for Pay Now rates, which require a credit card.
This is an editorial assessment of documented terms, not a rating. We do not score companies.
What we could not verify
- US Pay Now cancellation fees were not published on the page we reviewed.
Sources
- [1]
Hertz announces Q2 2026 results (Form 8-K exhibit) (opens in a new tab)
Regulatory / public filing
- [2]
Rental Qualifications and Requirements (US) (opens in a new tab)
Official company information
More coverage mentioning Hertz
Fees & charges
Car rental deposits explained
Before booking
Broker or rental company?
Industry news